Four Points By Sheraton - Shenzhen

5 Guihua Road, Futian Free, Shenzhen, China, 518038show map
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Highlights
8
FabulousBased on  38 reviews
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23of 2,975 hotels in Shenzhen
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in China

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Overview

Featuring a sauna, a hairdresser and a ballroom, the 5-star Four Points By Sheraton Hotel offers 438 modern guestrooms. The deluxe hotel, built in 2004, is renowned for its historic architecture.

Guests will appreciate a great location close to a theater and a museum as well as corporate offices, exhibition centers and convention centers. The venue is set within 4 km from Shenzhen city center.

The Center is 28 km of the property, while Central is around 28 km away.

35 minutes' drive from Hong Kong International airport and 10 minutes' walk to Lok Ma Chau train station.

Rooms

Four Points By Sheraton Hotel of 28 floors features rooms offering a spectacular view of the mountain and coming with individual climate control, an in-room safe, a mini-fridge, a kitchen and a writing desk along with an electric kettle, a dishwasher and coffee/tea makers. They also include bathrooms with a shower, a hairdryer and complimentary toiletries.

Eat & Drink

The outdoor restaurant serves tasty international meals. There is an onsite Grill And bar to relax in. Guests can dine at Fengcheng St Restaurant 10 minutes walking distance from the hotel.

Services

The on-site comforts include free parking, currency exchange and a souvenir shop.

Relax

Four Points By Sheraton Hotel also has a mini club, a playroom and a playground for guests travelling with children. Active travelers will appreciate a gym and a fitness centre available on site.

Internet

Modem internet access is available in the hotel rooms for free.

Wireless internet is available in public areas for free.

Guest Parking

Public parking is possible on site for free.

Number of floors:   28.  Number of rooms:   438.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Billiard tables

Services

  • Paid airport shuttle
  • 24-hour room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Snack bar
  • Bar/ Lounge area
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Garden view
  • Landscape view

Room features

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Free toiletries
  • Bathroom telephone

Self-catering

  • Kitchenette

Media

  • Flat-screen TV
  • Internet television
  • Telephone
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Lok Ma Chau StationLok Ma Chau Station3300 ft
Lok Ma Chau StationLok Ma Chau Station3300 ft
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Shenzhen Convention & Exhibition CentreShenzhen Convention & Exhibition Centre1.4 mi
COCO ParkCOCO Park1.8 mi
Convention & Exhibition Center StationConvention & Exhibition Center Station1.7 mi
Shopping Park StationShopping Park Station1.7 mi
Gangxia StationGangxia Station1.8 mi
Civic Center StationCivic Center Station2.2 mi
Xiangmihu StationXiangmihu Station2.3 mi
Shaoniangong StationShaoniangong Station2.7 mi
Huaqiang Road StationHuaqiang Road Station2.7 mi
Lok Ma ChauLok Ma Chau1.1 miNorth District, New Territories
Mai Po Nature ReserveMai Po Nature Reserve1.2 miPingshan County, Tuen Mun District, New Territories West, Hong Kong
Shenzhen Convention and Exhibition Centre Shenzhen Convention and Exhibition Centre 1.4 miNo.6007 Shennan Avenue, Futian District
COCO ParkCOCO Park1.6 miFuHua SanLu 269Hao cocopark Jin XingHe GuoJiHuaYuan
Xiangmi Lake Wonder WorldXiangmi Lake Wonder World1.9 mi
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Getting around
Airports
Shenzhen (SZX)18.1 mi
Train
Lok Ma Chau Station3700 ft
Underground
Shopping Park Station1.7 mi
Convention & Exhibition Center Station1.7 mi
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Reviews
8.2
FabulousBased on  38  reviews

Rating by category:

9.0
Service
8.0
Rooms
  • 8.8
    Superb

    Staff is smilling, nice swiming pool.

    Going to the second tower is time consuming as you need to change elevators...

  • 6.2
    Good

    My bill was mess up , wifi was charged , my bill was charged double ! I have to dispute when I check out ! Bad experience !

  • 9.2
    Superb

    Excellent room, wonderful shower, big soft bed, huge window, and great room service.

    The location was a bit far from where we needed to be. The pool is too cold.

  • 7.0
    Very good

    Nice rooms. Buffet was good.

    Customer service was horrific. No one helped us with our bags stepping out of the taxi. I made a complaint about being given the incorrect price at the front desk (later corrected), but was laughed at initially. The hotel was 5 star, but the customer service definitely wasn't.

  • 5.4
    Guest rating

    nice stuff with good smile

    no thing near by

  • 8.2
    Fabulous

    Nice hotel with views over the river to HK. Nice staff and rooms. Good choice for breakfast. Shuttle bus to metro station and passport control for entering HK.

    Shuttle bus not regular enough - just a few times a day at fixed times so reliant on taxis. Not much around the area within walking distance - restaurants, sights, etc.

  • 7.4
    Very good

    The gym is really big, even better than a fitness center. The breakfast has alot of choice definately a plus.

    The arrival was bad, staff is not so good, and everything was closed. I chose the hotel also for the swimmingpool and roof terrace, however both closed same as the 2 other restaurants. Probably because of chinese newyear, but at least it should be Informed on their website. The rooms are a bit old and outdated, however it is still clean. There supposed to be free shuttle to subway, but it seems to go every hour or even longer. Its 15 minutes walk to futian checkpoint station, and nothing around the hotel.

  • 6.2
    Good

    Value for money, close to Futian Boarder

    Average customer services

  • 9.6
    Exclusive

    Location & Facilities

    Vegeterian Food options are limited

  • 6.2
    Good

    Very friendly and helpful staff - front desk as well as waiters in Taste restaurant.

    Shower curtains smelled moldy! Carpets could use some shampoo cleaning.

  • 6.6
    Good

    Location, Gym, Rom

    Unorganised which leads to frustration. That is at breakfast, many people and no good management. Not the staff fault, i believe they tried, but no-one showing guests to a table meaning people fighting over tables, walking around looking for a spare seat - badly organised.

  • 8.8
    Superb

    Very nice room, good bed, and lots of pillows. Clean and tidy. Great location to travel to Hong Kong. Very handy. Have a few reasurants close by.

  • 5.4
    Guest rating

    staff very friendly and helpful.

    We were told there would be massage parlour but there were non!!! Hotel was still on renovation with noise and dust!!!! Wifi were very poor

  • 9.2
    Superb

    Very close to Futian Border, 5 min max by taxi. Very nice bedroom.

    It is an expensive hotel but there is not free Wifi in the room ...

  • 9.2
    Superb

    Near to FreeTradeZone and Futian border. the city center is 10 min taxi drive away. location is top. Staff, check in and check out is very good and fast.

    do not found any negative

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Highlights
8
FabulousBased on  38 reviews
TripAdvisor Traveler Rating
read all 870 verified reviews
TripAdvisor Traveler Rating
23of 2,975 hotels in Shenzhen
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in China

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Shenzhen (SZX)18.1 mi
Train
Lok Ma Chau Station3700 ft
Underground
Shopping Park Station1.7 mi
Convention & Exhibition Center Station1.7 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room